🚀

NEW: PlayerIQ PWA — fully branded guest app, no app store approvals, no developers.

See the PlayerIQ App
Strategy9 • Hospitality Marketing Software SOC 2 Type 1

Marketing Technology for Casinos, Restaurants & Hotels that people actually use.

25+ years building enterprise software for 70+ hospitality properties — with real integrations, real support, and zero vaporware.

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70+
Properties
25+
Years
SOC 2
Type 1
Built for regulated environments • Enterprise support • Multi-property ready
Security-first
SOC 2 Type 1 controls
Real-time ready
Automation, not exports
Proven
Deployed across 70+ sites
One vendor
Suite + support + roadmap
NEW: PlayerIQ PWA • No App Store Required

Meet the PlayerIQ App

The guest experience platform your players will actually use — queue management, digital offers, contests, and real-time messaging, built into PlayerIQ.

Because it’s a PWA, you control almost everything from the PlayerIQ admin: branding, content, menus, queues, offers, and games — without app store delays.

Smart Queue Management

Guests join queues from their phone. Real-time updates. No more crowded lobbies.

Digital Offers & Coupons

Deliver personalized offers directly to their device. Track redemptions in real-time.

Contests & Promotions

Run drawings, giveaways, and promotions. Guests enter with one tap.

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PlayerIQ App - Guest Experience Platform
Queue Position
You're Next!
New Offer
Triple Points!
For Casinos

Drive trips and carded play with digital offers, real-time promos, and status tools your players actually use.

  • • Player-friendly queueing for kiosks, restaurants & VIP check-in
  • • Targeted offers tied to PlayerIQ segments
  • • Daily games that bring players back even off-property
For Restaurants & Bars

Give guests utility: menus, waitlists, offers, and events — not just another “follow us on Instagram.”

  • • Mobile waitlist & host stand queueing
  • • Limited-time offers: “Tonight only” without reprints
  • • Gamified engagement between visits
For Hotels & Resorts

A one-stop hub for on-property experiences: dining, events, queues, and promotions.

  • • Unified “guest” experience across departments
  • • Upgrade, event, and F&B offers in-app
  • • Low-friction access with PWA flow
NEW: Push Notifications & Teams Integration

Meet EmployeeIQ

Employee communications that actually reach your team — built for organizations where workers don’t have corporate email.

Branded PWA + push notifications + centralized inbox + surveys, managed from one admin dashboard.

Push Notifications

Instant reach with scheduling, targeting, and delivery visibility.

Centralized App Inbox

Every memo, update, and survey in one place — no more “I didn’t see it.”

Microsoft Teams Integration

Bridge HQ comms and frontline visibility with Teams channel delivery.

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EmployeeIQ App
Push Delivered
98% Read Rate
Teams
Connected!
For Casinos

Keep floor staff, dealers, and back-of-house teams informed with instant updates they’ll actually see.

  • • Shift change notifications and schedule updates
  • • Compliance memos with read receipts
  • • Employee surveys and feedback collection
For Restaurants & Hotels

Reach servers, housekeeping, and front desk staff who don’t sit at computers all day.

  • • Daily specials and menu changes
  • • Training announcements and policy updates
  • • Emergency communications that cut through
For Any Deskless Workforce

Finally solve the “how do we reach employees without email” problem.

  • • High read rates vs. bulletin boards
  • • Audit trail for compliance
  • • Flat rate, unlimited messaging
NEW: PlayerIQ Data Connect

The infrastructure behind marketing that actually works.

Data Connect is Strategy9’s secure integration layer that keeps your marketing platforms aligned with what’s happening on property — without exposing your systems or adding operational risk.

It runs inside your environment using approved, read-only access to trusted sources. Marketing teams manage automation in PlayerIQ. IT retains control of infrastructure and security.

Built for IT and Marketing

Clear separation of responsibilities — no shared blast radius.

Always current

Eliminates stale exports and manual handoffs.

Casino-aware by design

Built for regulated hospitality and gaming environments.

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Outbound-only connectivity • Read-only access • Enterprise security controls

Designed for regulated environments

  • • No inbound firewall rules required
  • • No direct writes to operational systems
  • • Fully auditable data movement
  • • Independent of campaign execution
  • • Trusted by enterprise casino IT teams
Detailed technical documentation is provided during the evaluation process.

Integrated Marketing Solutions

Complete suite of hospitality marketing tools that work together seamlessly. One vendor. One invoice. One point of contact.

PlayerIQ

Guest experience platform with PWA, queue management, digital offers, and real-time messaging.

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EmailIQ

Hospitality email marketing with deliverability expertise, transparency, and unlimited sending.

Learn More

Data Connect

Secure on-prem data automation for casinos. Keep campaigns and guest tools aligned without manual exports.

Request Technical Overview

SurveyIQ

Mobile-first surveys with instant insights and hospitality templates. Built for real response rates.

Learn More

WiFiIQ

Captive portal + guest data capture for hotels, restaurants, and casinos with modern UX and integrations.

Learn More

RaffleIQ

50/50 raffle ticketing that reduces staffing needs and increases fundraising with mobile-first flows.

Learn More

EmployeeIQ

Employee communications for deskless teams with push notifications, app inbox, and Teams delivery.

Learn More

More Solutions

TableIQ and custom integrations tailored to your property’s needs.

Contact Us

Experience SurveyIQ in Action

See how easy it is to gather insights from your guests. Take our quick survey and watch the results update in real time.

LIVE SURVEYIQ DEMO

What's your biggest challenge in casino marketing right now?

Click an option to see instant results

See how easy it is to get instant guest feedback? Your property could be collecting this data today.

Real-Time Analytics

Every response is instantly available in your dashboard. No waiting, no delays.

High Response Rates

One-tap mobile surveys that guests actually complete.

25+ Years of Hospitality Marketing Expertise

Since 2000, Strategy9 has been building enterprise marketing technology for casinos, restaurants, hotels, and entertainment venues across North America.

We’re not a generic SaaS company that dabbles in hospitality tech. We live and breathe this industry. Our team has deep expertise in:

  • Casino management system integrations (IGT Advantage, Aristocrat Oasis, Konami SYNKROS)
  • Restaurant and hotel POS system integrations
  • SOC 2 Type 1 certified security and compliance
  • Multi-property, multi-tenant architecture
  • Real-world hospitality marketing workflows and challenges

“We don’t build software for hospitality. We build software WITH hospitality. Every feature is battle-tested across 70+ properties.”

70+
Properties Served
25+
Years in Business
99.9%
Uptime SLA
SOC 2
Type 1 Certified

Stay Connected with Strategy9

Get hospitality marketing insights, product updates, and industry news delivered to your inbox.

Let’s Talk About Your Property

Ready to see how Strategy9 can transform hospitality marketing? Get in touch with our team.

Send Us a Message

Get in Touch

Business Hours

Monday - Friday: 9am - 5pm PST

Why Hospitality Properties Choose Strategy9

  • Seamless integration with casino, restaurant, and hotel systems
  • Dedicated support from hospitality marketing experts
  • Enterprise-grade security and compliance
  • Proven results across 70+ properties
NEW • PlayerIQ PWA

Your guest app. No app store required.

A fully branded, casino-grade web app that you control from the PlayerIQ admin. Update menus, offers, queues, games, and messaging in seconds — without waiting on developers, IT, or Apple/Google approvals.

  • Instant updates: Change almost everything from PlayerIQ — branding, content, offers, queues, and more.
  • No app/play stores: No approvals, no releases, no “we’re waiting on Apple.” Just ship.
  • Hook them with games: Wordle-style daily games, offers, and queues keep guests checking in even when they’re not on-property.
  • Built for casinos & restaurants: Queues, offers, comps, events, and messaging all tied back into PlayerIQ.
🚀 See the PlayerIQ App Book a 20-minute walkthrough

Already trusted by 70+ properties. SOC2 Type 1 certified. No “version 1.0 coming soon” — this is live today.