Your guests never have to download anything.
PlayerIQ installs from a link and runs in the browser they already have. When you want a real App Store and Google Play listing as well, we build that from the same platform — one product, one admin, no second codebase.
One build, one admin. The same screens ship to the browser and to the stores.
Two ways to put it in their hand. You don’t have to choose one forever.
Most properties start with the web app because it is live in days and needs nobody’s approval. Some later want a listing their patrons can search for. Both come off the same platform, so moving from one to the other isn’t a rebuild.
A branded progressive web app. The guest taps a link, a QR code, or a button in a text message and it’s on their home screen. No store, no account, no download prompt.
- Live in days. No submission, no review queue, no rejection to appeal.
- Changes ship instantly. Branding, content, menus, offers, queues and games from the admin.
- Reaches everyone. Every guest with a phone browser, including the ones who would never install an app.
- Works when the wifi doesn’t. Cached and usable on a bad connection.
A real App Store and Google Play listing under your own name, built on the same PlayerIQ platform. We handle the builds, the store accounts, and the submissions.
- Findable. Patrons search your property’s name and it comes up.
- In the app drawer. An icon on the phone rather than a bookmark.
- Your brand, not ours. Published on your behalf — your name on the listing.
- Weeks, not a year. Built on PlayerIQ instead of from scratch.
Live example: Match Pub by Gateway Casinos, on both stores now. See the case study →
Three products that would normally be three vendors.
A web portal, a guest app, and the marketing engine behind them — all reading and writing the same guest record.
The full web experience: points and tier status, offers, account management, and self-service registration. Works on any browser, no install at all.
Web app or native, your call. Queues, coupons, contests and messaging in your branding, on the guest’s phone.
Targeting, scheduling, delivery tracking and redemption data. Tied to PlayerIQ segments, not to a nightly export.
What your guests actually do with it.
Every one of these is live at properties today, and every one is configurable from the admin without a developer.
Virtual queues for players club, restaurants, kiosks and VIP check-in. Guests join from their phone and get told when it’s their turn.
One-tap redemption with unique tracking codes. Tier-aware, time-boxed, and countable — no reprints.
Drawings and instant wins with QR scanning and PIN entry. Entries land in your database rather than a paper drum.
Push on native, in-app inbox on both, and SMS where it matters. Rich media, with engagement tracking on every send.
Guests enrol themselves and land in your player database, matched to an existing record where one exists.
Logo, colors, content, menus, features. Change it in the admin and it is live — on the web app immediately, on native at the next release.
Built around how your teams already work.
Casino floors, restaurants and hotels that need to move fast and keep guests happy.
Drive trips and carded play with tools players use between visits.
- Virtual queues for players club, kiosks and events
- Tier-aware offers and messaging
- Contests and drawings that actually feel exciting
Turn “we have a website” into a proper guest utility.
- Mobile waitlist and seating queues
- Daily and time-boxed F&B offers
- Menus, hours and events without a reprint
One place for everything on property.
- Property-wide hub for guests
- F&B and event promotions tied to stay data
- Cross-selling between hotel, casino and outlets
PlayerIQ in production.
Real screens from live installations, not renderings.
Player Portal
Points, offers and account management on the web
App home
Personalized, with quick actions and notifications
Virtual queues
Join and watch your position update live
Digital coupons
One-tap redemption with unique tracking codes
Contests & drawings
QR scanning and PIN entry for instant wins
Instant wins
Celebration screens with prize details
Notification inbox
Rich media messages with engagement tracking
Admin controls
Complete branding and feature management
25+ years of building this, specifically.
Strategy9 has been building casino and hospitality marketing platforms since 1999. PlayerIQ is the latest evolution of that work, not a first attempt.
- It actually works. Live deployments, real integrations, in production at properties across North America.
- We know these systems. IGT Advantage, Aristocrat Oasis, Konami SYNKROS, plus restaurant and hotel POS and the operational realities behind them.
- Fast implementation. Typical rollouts run around 30 days, not 18 months. Start focused, expand once your teams see it working.
- Enterprise security. SOC 2 Type 1 certified, encrypted, and built for regulated environments.
- Support from people who get it. Direct access to our team, not a generic ticket queue. We configure around your workflows.
- One vendor. PlayerIQ shares its data and its support desk with the rest of the Strategy9 suite.
See PlayerIQ on your property.
Twenty minutes with our team. We’ll show you queues, offers, contests and messaging, and give you a straight answer on whether the web app or a store listing fits you better.
Already a PlayerIQ customer? Talk to us about turning on the guest app for your property, or about putting your own listing in the app stores.